Privacy Policy

Welcome to Vicdan Exchange ("we", "our", or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services (collectively, the "Services"). This Privacy Policy applies to our platform and describes how we collect, use, and disclose your personal information.

1. Information We Collect

We may collect the following types of information when you use our Services:

• Personal Identification Information: Name, email address, phone number, and physical address.
• Identity Verification Data (KYC): Government-issued ID, facial recognition data, and date of birth required for compliance with Anti-Money Laundering (AML) regulations.
• Financial Information: Bank account details, wallet addresses, and transaction history on our platform.
• Technical Data: IP address, browser type, device identifiers, and browsing activity collected automatically via cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services.
• To process your transactions fast and securely.
• To verify your identity and comply with legal and regulatory obligations.
• To communicate with you regarding your account, transactions, and support requests.
• To detect, prevent, and mitigate fraud or illegal activities.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us with identity verification, payment processing, or customer support, under strict confidentiality agreements.
• Legal Compliance: If required by law, subpoena, or government authorities to prevent fraud or protect our legal rights.
• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition.

4. Data Security

We implement industry-standard security measures, including AES-256 encryption and Secure Socket Layer (SSL) technology, to protect your personal information mapping from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request the deletion of your personal data, subject to our legal retention requirements (e.g., AML laws).
• Opt-out of marketing communications.

6. Retention of Information

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, and to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:

Email: legal@vicdanexchange.com
Address: Lagos, Nigeria